Supply chains are a vulnerable gateway for cyberattacks. With so many aspects of a 3PL stored on databases, the risks associated with exposing clients and user information, disrupting operations and losing customer trust is greater than ever. Below, three tactical steps on managing weak links at every level of your supply chain.
Manage your relationships
As a 3PL, be thorough when signing contracts. What are the roles and services you are outsourcing?What steps would you take if a relationship with a supplier gets compromised? When sharing information with subcontractors, is the shared data secure? “We establish our own clear guidelines and standards for cybersecurity. Our suppliers are appreciative and responsive, because everyone is now more aware and proactive about preventing cyberattacks,” says Daniel Abrego, CEO of ILC.
Work from the basics up
Most cyberattacks are due to shockingly simple bad practices: handing out same passwords over and over, neglecting software and hardware patches or updates, untrained staff who engage with phishing scams, and poor maintenance of out of date systems and networks. Working with staff at every level of the supply chain and having proper steps can reduce the severity of a cyberattack and ensure they never reach higher levels.
Sometimes less is more
Consider what and how much data really needs to be visible. While greater transparency is a plus and a growing demand from customers, sensitive data should be handled accordingly. A 3PL should clearly delineate who can access what and management should be firm about this and implement consistent standards constantly. It may be necessary to draw up privilege levels and separate networks between corporate and IoT across your supply chain.
Once you are versed and confident with your security measures, a penetration test is a great way to test your supply chain. Call in a specialist cyber security team to probe and advise on vulnerabilities. They will provide accreditation for your 3PL and you can offer peace of mind to your customers.